Definition

Lead Status

A category that describes where a lead is in the sales process: new, estimating, estimate sent, approved, or paid. Used to track and prioritize follow-up actions.

In Depth

Clear lead statuses help contractors prioritize their work. A lead in "sent" status needs a follow-up call. A lead in "approved" status needs to be scheduled. Tracking statuses prevents leads from going cold and getting lost.

Example Usage

"The contractor reviewed their dashboard on Monday morning: 3 leads were "new" and needed estimates, 7 were "sent" and needed follow-up calls."

Related Terms

Put Lead Status into practice

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